Found below info on The Federal Emergency Management Agency's (FEMA) WebPages
Help After a Disaster: Applicant's Guide to the Individuals & Households Program
http://www.fema.gov/about/process/ Downloadable guide in pdf format
http://www.fema.gov/register.shtm Register on line or FEMA Telephone Registration:
If you would like to apply for Federal Disaster Assistance by telephone, you can contact us at 1-800-621-FEMA (3362) or for the hearing/speech impaired at TTY: 1-800-462-7585. The current days and hours of operation are 8:00 am EDT - 8:00 pm EDT, Monday through Friday.